STATEMENT OF INFORMATION PRACTICES
This document outlines how we protect the personal health information we collect about you.
Personal health information is any identifying information about you, including your physical and mental health.
We value patient privacy and are committed to being accountable for how we treat your personal health information.
Everyone working for this office is required to adhere to our privacy policies and procedures. Our privacy policies and procedures were developed in compliance with the Yukon Health Information Privacy and Management Act (HIPMA). HIPMA sets out rules for how health care organizations, such as our office, can collect, use, disclose, and manage your personal health information.
If you have any questions regarding our privacy practices, please contact our office manager, Gabrielle Thorsen-Herdes at 668-4046.
Consent for the collection, use and disclosure of personal health information
We only collect, use and disclose your personal health information with your consent. We obtain your consent by providing you with a notice that describes the personal health information we collect, how we use your personal health information and to whom we disclose your personal health information. If we collect, use or disclose your personal health information other than as described in the notice, we will seek your consent unless we are authorized or required by law to collect, use or disclose your personal health information.
Collection of Personal Health Information
We collect the following personal health information:
Disclosure of personal health information
As specified in the notice, we may disclose your personal health information to other health care providers who are involved in your care, including (but not limited to) other physicians and specialists, pharmacists, lab technicians, nutritionists, physiotherapists and occupational therapists. While your consent is implied through the notice, generally the disclosure of your personal health information will include a discussion with your health care provider ahead of time, for example where a referral to a specialist is necessary. This ensures you remain informed of what information is being disclosed and allows you to make informed decisions about your health care. We also disclose your personal health information to insured health providers for billing purposes.
There are limited situations where we are legally required to disclose your personal health information without your consent. These situations include (but are not limited to) reporting infectious diseases, concerns about your ability to operate a motor vehicle, or by court order.
We will obtain your consent before disclosing your personal health information to third parties for any purpose not specified in the notice unless we are authorized to do so by law. We will obtain your express consent if we collect, use or disclose your personal health information for any fundraising activities, research or marketing, or if the disclosure is to public media.
Withdrawal of Consent
At any time, you can withdraw your consent for the collection, use or disclosure of your personal health information for any purpose, except where the collection, use or disclosure is required by law or by established standards of professional practice. To withdraw your consent, you must do so in writing and provide the written withdrawal to your health care provider. Prior to withdrawing consent, we encourage you to discuss the matter with your health care provider first so they can explain the possible consequences of withdrawing consent.
Patient Rights
You have the right to access any records containing your own personal health information in a timely manner. You may request a copy of your records. If you wish to view an original record, one of our staff must be present to maintain the integrity of the record. Please note that in some circumstances, there may be a fee for accessing your records. Requests for access to your records can be made in writing and send to 302 Ogilvie Street, Whitehorse, Yukon, Y1A 0M1.
You do not have the right to access any other person’s personal health information unless you have their express consent to do so or if you have been designated as a substitute decision maker for the individual that the information is about.
In rare circumstances you may be denied access to your records, for example if providing access would create a significant risk to you or to another person.
Correction of Records
We make every effort to ensure that all of your information is recorded accurately. If an inaccuracy is identified, you can request that the information be corrected, and a note will be made to reflect this on your file. Please note that correction of your personal health information is limited to factual information and does not apply to a health care provider’s professional opinion or observation.
Office Safeguards
Safeguards are in place to protect your personal health information. These safeguards include a combination of physical, technical and administrative security measures that are appropriate to the sensitivity of the information. These safeguards are aimed at protecting your personal health information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. If there is a breach of your personal health information that creates a risk of significant harm to you, you will be notified.
Communications
We protect personal health information regardless of the format. Specific procedures and safeguards are in place for ensuring that communications by phone, email, fax, and post/courier remain secure.
Retention and Disposal of Records
We retain patient records as otherwise required by law and professional regulations.
When information is no longer required, it is destroyed in an irreversible and secure manner.
Questions, Comments or Complaints?
If you have any questions, comments or would like to file a complaint regarding our office’s compliance with this statement or with HIPMA, please contact us directly:
Gabrielle Thorsen-Herdes
302 Ogilvie Street
Whitehorse, Yukon
Y1A 0M1
(867) 668-4046
You may also choose to make a complaint to the Yukon Information and Privacy Commissioner.
Yukon Information and Privacy Commissioner
3162 Third Avenue, Main Floor Whitehorse, Yukon Y1A 1G3
867-667-8468 or toll free in Yukon 1-800-661-0408, ext. 8468
For More Information
https://yukon.ca/en/healthprivacy#how-we-protect-your-privacy
This document outlines how we protect the personal health information we collect about you.
Personal health information is any identifying information about you, including your physical and mental health.
We value patient privacy and are committed to being accountable for how we treat your personal health information.
Everyone working for this office is required to adhere to our privacy policies and procedures. Our privacy policies and procedures were developed in compliance with the Yukon Health Information Privacy and Management Act (HIPMA). HIPMA sets out rules for how health care organizations, such as our office, can collect, use, disclose, and manage your personal health information.
If you have any questions regarding our privacy practices, please contact our office manager, Gabrielle Thorsen-Herdes at 668-4046.
Consent for the collection, use and disclosure of personal health information
We only collect, use and disclose your personal health information with your consent. We obtain your consent by providing you with a notice that describes the personal health information we collect, how we use your personal health information and to whom we disclose your personal health information. If we collect, use or disclose your personal health information other than as described in the notice, we will seek your consent unless we are authorized or required by law to collect, use or disclose your personal health information.
Collection of Personal Health Information
We collect the following personal health information:
- identification and contact information (name, address, date of birth, telephone number, emergency contact, etc.);
- billing information (territorial/provincial plan and/or private insurer); and
- health information (symptoms, diagnosis, medical history, test results, reports and treatment, record of allergies, prescriptions, etc.)
Disclosure of personal health information
As specified in the notice, we may disclose your personal health information to other health care providers who are involved in your care, including (but not limited to) other physicians and specialists, pharmacists, lab technicians, nutritionists, physiotherapists and occupational therapists. While your consent is implied through the notice, generally the disclosure of your personal health information will include a discussion with your health care provider ahead of time, for example where a referral to a specialist is necessary. This ensures you remain informed of what information is being disclosed and allows you to make informed decisions about your health care. We also disclose your personal health information to insured health providers for billing purposes.
There are limited situations where we are legally required to disclose your personal health information without your consent. These situations include (but are not limited to) reporting infectious diseases, concerns about your ability to operate a motor vehicle, or by court order.
We will obtain your consent before disclosing your personal health information to third parties for any purpose not specified in the notice unless we are authorized to do so by law. We will obtain your express consent if we collect, use or disclose your personal health information for any fundraising activities, research or marketing, or if the disclosure is to public media.
Withdrawal of Consent
At any time, you can withdraw your consent for the collection, use or disclosure of your personal health information for any purpose, except where the collection, use or disclosure is required by law or by established standards of professional practice. To withdraw your consent, you must do so in writing and provide the written withdrawal to your health care provider. Prior to withdrawing consent, we encourage you to discuss the matter with your health care provider first so they can explain the possible consequences of withdrawing consent.
Patient Rights
You have the right to access any records containing your own personal health information in a timely manner. You may request a copy of your records. If you wish to view an original record, one of our staff must be present to maintain the integrity of the record. Please note that in some circumstances, there may be a fee for accessing your records. Requests for access to your records can be made in writing and send to 302 Ogilvie Street, Whitehorse, Yukon, Y1A 0M1.
You do not have the right to access any other person’s personal health information unless you have their express consent to do so or if you have been designated as a substitute decision maker for the individual that the information is about.
In rare circumstances you may be denied access to your records, for example if providing access would create a significant risk to you or to another person.
Correction of Records
We make every effort to ensure that all of your information is recorded accurately. If an inaccuracy is identified, you can request that the information be corrected, and a note will be made to reflect this on your file. Please note that correction of your personal health information is limited to factual information and does not apply to a health care provider’s professional opinion or observation.
Office Safeguards
Safeguards are in place to protect your personal health information. These safeguards include a combination of physical, technical and administrative security measures that are appropriate to the sensitivity of the information. These safeguards are aimed at protecting your personal health information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. If there is a breach of your personal health information that creates a risk of significant harm to you, you will be notified.
Communications
We protect personal health information regardless of the format. Specific procedures and safeguards are in place for ensuring that communications by phone, email, fax, and post/courier remain secure.
Retention and Disposal of Records
We retain patient records as otherwise required by law and professional regulations.
When information is no longer required, it is destroyed in an irreversible and secure manner.
Questions, Comments or Complaints?
If you have any questions, comments or would like to file a complaint regarding our office’s compliance with this statement or with HIPMA, please contact us directly:
Gabrielle Thorsen-Herdes
302 Ogilvie Street
Whitehorse, Yukon
Y1A 0M1
(867) 668-4046
You may also choose to make a complaint to the Yukon Information and Privacy Commissioner.
Yukon Information and Privacy Commissioner
3162 Third Avenue, Main Floor Whitehorse, Yukon Y1A 1G3
867-667-8468 or toll free in Yukon 1-800-661-0408, ext. 8468
For More Information
https://yukon.ca/en/healthprivacy#how-we-protect-your-privacy